1. Observe and protect
Record the symptoms, hold back further damage where that's safe, and gather any relevant history.
2. Evaluate the house and site
An evaluation around Troy weighs water category, elapsed time, hidden cavities, electrical safety, and material porosity before a plan is set -- nothing here is promised same-day.
3. Define a written scope
Put in writing what's covered: preparation, protection, materials, access, permits, testing, cleanup, finish restoration, exclusions, and change-order terms.
4. Compare providers
Check each Troy-area provider's credentials first, then line up the proposals and weigh their reasoning and boundaries, not just the price tag.
5. Inspect closeout
Verify testing, cleanup, documentation, warranties, and any remaining maintenance responsibilities.